Jun 28, 2022

Brad Tidwell, CEO and President of VeraBank in Texas, talks about how he is handling some of the biggest issues facing his institution and the industry, including his response to Fed interest rate hikes, how the bank finds new customers, and the struggle for talent acquisition. He also reveals the prize possession in...

Jun 21, 2022

The always quotable Richard Hunt, who is the departing president and CEO of the Consumer Bankers Association, sits down to reflect on his tenure, including his biggest regret and what it was like to manage a large-bank trade group during the financial crisis and the pandemic. He also looks forward, discussing his views...

Jun 14, 2022

Nicole Lorch, president and chief operating officer of First Internet Bank, talks about how the bank has altered its approach from its start as the first state-chartered, FDIC-insured institution to operate entirely online. She also discusses its recent decision to eliminate overdraft fees, raise its minimum wage, and...

Jun 7, 2022

Jill Castilla, the president and CEO of Citizens Bank of Edmond in Oklahoma, talks about the different ways her $354 million-asset bank has expanded its reach and stays relevant, including launching a new niche lending platform designed to help veterans get mortgages. She also discusses staffing challenges, why her...